You must contact Bayshore PRIOR TO THE 8^TH of the current month in order for your request to be applied to the next month.

Billing data is automatically transmitted to the billing company on the 8^th for the next month although it is not billed to your account until sometime between the 17^th and the 20^th of the current month to pay for the following month. So, we absolutely need your request prior to the 8^th.

Requests for a change to your account may ONLY BE MADE BY EMAIL REQUEST so there is an indisputable record of the request, or they may be made in person in which case you will get a receipt. A registered letter will also be accepted.

WE WILL NEVER ACCEPT A REQUEST BY PHONE.